Baj FAQ – All Your Questions Answered

You must be at least 18 years old to open an account and play on baj. This is part of our responsible gaming policy. Account registration by minors is strictly prohibited.

No. Under Baj's policy, each person may only operate one account. If multiple accounts are detected, all of them will be suspended and the balances may be forfeited.

Login page and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use that code to set a new password. The whole process takes just 2–3 minutes.

Yes, but for security reasons, changing your mobile number requires assistance from the support team. Your new number will be registered after verifying an OTP sent to your old number.

If your account is suspended, you'll see a message when you try to log in. Email our support team at support@baj-baji.com — they'll explain the reason and, if needed, reactivate your account after verification.

Withdraw your balance before closing your account. Then send an account closure request to support. Responsible Gaming You can find more information about self-exclusion on the page.

Baj supports deposits via Mobile Pay, Nagad, Rocket, and direct bank transfer. All methods are available 24/7. To learn more, Payment Page View.

The minimum deposit on baj is just ৳200 BDT. You can start with that amount via mobile banking. Maximum limits vary depending on the payment method.

Withdrawals via Mobile Pay, Nagad, and Rocket are typically completed within 15 minutes to 1 hour. Bank transfers may take 1–2 business days. Minor delays can occur during peak periods.

The minimum withdrawal is ৳300 BDT. Before requesting a withdrawal, make sure your bonus wagering requirements are fully met — otherwise your withdrawal may be held.

First, wait 30 minutes. If the funds still haven't arrived, contact support with your transaction reference number. In most cases, a quick manual review resolves the issue.

Withdrawals are commonly rejected due to unmet bonus requirements, incorrect account details, or incomplete KYC verification. Read the rejection message carefully, make the necessary corrections, and try again.

baj generally does not charge any deposit fees. A small processing fee may apply to withdrawals in certain cases. For more details, Payment Page View.

baj currently supports transactions in Bangladeshi Taka (BDT) only. Cryptocurrency and foreign currency transactions are not available at this time.

After your first registration on Baj, you'll receive a 100% welcome bonus — meaning a bonus credit equal to your first deposit will be added to your account. Full bonus terms and conditions Rewards page View.

Every bonus comes with a wagering requirement (e.g. 5x or 10x), meaning you need to place bets totalling a set multiple of the bonus amount. Once the requirement is met, the bonus is added to your main balance and becomes withdrawable.

With baj's referral program, you earn a referral bonus when a friend you referred signs up and makes their first deposit. Current referral offer On the Promotions page View.

Weekly or monthly cashback returns a set percentage of your net losses directly to your account — automatically. For more details, Rewards page receive.

Yes, most bonuses have an expiry date. Wagering requirements typically need to be completed within 7 to 30 days. Any unused bonus balance is automatically forfeited once it expires.

Wait 30 minutes after making a deposit. If the bonus still hasn't arrived, contact support with your transaction ID. If you used a promo code, verify that it was applied correctly.

Baj lets you bet on cricket, football, tennis, badminton, kabaddi, hockey, and 30+ other sports. Live Casino, slots, and lottery are also available. On the Match Odds page View all markets.

With live betting, you can place bets on matches in real time as they unfold. Odds shift constantly, so act fast — opportunities are time-limited. Log in and jump straight into the live markets.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or abandoned, your stake will be refunded. In certain exceptional cases, support may be able to help.

Odds are your winning multiplier. For example, at odds of 2.5, a ৳100 BDT bet returns ৳250 BDT if you win (your ৳100 stake plus ৳150 profit). Higher odds mean lower probability but a bigger payout. On the Match Odds page View full analysis.

Log in and Lottery page Go, pick your preferred draw, and buy a ticket. Results are determined automatically at draw time, and any winnings are instantly credited to your balance.

Maximum bet limits vary by event and market. In general, you can stake up to ৳50,000 BDT per bet. The exact limit for each bet is shown on the bet slip.

Baj App directly App Page to download. You'll need to download and install the Android APK file. Before installing, make sure to enable the "Install from unknown sources" option.

The Baj app is currently available for Android devices. iOS users can visit baj-baji.com via Safari or Chrome to enjoy the full experience. The website is fully mobile-friendly.

You'll get a notification when a new update is available as soon as you open the app. Or, App Page Download the latest version and install it over the existing one. Your data and account will remain intact.

First, fully close the app and relaunch it. Clear the cache (Settings › Apps › baj › Clear Cache). If the problem persists, uninstall and reinstall the app. If it still doesn't work, contact support.

Go to the settings menu in the app to manage your notification preferences. There are separate toggles for live scores, payment updates, and promotions. You can also control Baj app notifications directly from your phone's settings.

Yes. Baj uses 256-bit SSL encryption to keep all data secure. Your personal and financial information is never shared with third parties. Details in the Privacy Policy receive.

Baj will never call or message you asking for your password or OTP. If you receive any suspicious communication, report it immediately to support@baj-baji.com. Do not click on unknown links.

Go to Account Settings and open the "Security" section. There you'll find the option to enable OTP verification. Once enabled, a new OTP will be required every time you log in from a new device.

Go to Account Settings and check "Active Sessions". From there, you can log out any other devices. If you notice anything suspicious, change your password immediately and contact support.

The KYC (Know Your Customer) process helps prevent fraud and keeps your account secure. You may be required to verify your NID or passport details when making large withdrawals.